enseoCONNECT is a mobile remote for hotel guests to control
in-room entertainment directly from their phone. The main functions comprise of controlling live tv & streaming apps, thermostat, lighting, Bluetooth audio and native keyboard capabilities.
enseoCONNECT
enseoCONNECT
UX/UI Design
UX/UI Design
Motion Design
Motion Design
enseoCONNECT is a mobile remote for hotel guests to control
in-room entertainment directly from their phone. The main functions comprise of controlling live tv & streaming apps, thermostat, lighting, Bluetooth audio and native keyboard capabilities.
Services Provided
User Testing
UX/UI Design
Web Development
Product Showcase
Project Overview
Entering this project, there was a working, high-fidelity prototype of enseoCONNECT. However, the prototype had not been presented to any users outside of the company. I took this opportunity to create a test plan and conduct user-testing of the prototype. The takeaways from this jumpstarted the edits and design changes I would ultimately enact for this product.
enseoCONNECT has since become one of Enseo's top products, live in 20,000+ hotel rooms totaling over a quarter of a million uses per year.
Entering this project, there was a working, high-fidelity prototype of enseoCONNECT. However, the prototype had not been presented to any users outside of the company. I took this opportunity to create a test plan and conduct user-testing of the prototype. The takeaways from this jumpstarted the edits and design changes I would ultimately enact for this product.
enseoCONNECT has since become one of Enseo's top products, live in 20,000+ hotel rooms totaling over a quarter of a million uses per year.
Entering this project, there was a working, high-fidelity prototype of enseoCONNECT. However, the prototype had not been presented to any users outside of the company. I took this opportunity to create a test plan and conduct user-testing of the prototype. The takeaways from this jumpstarted the edits and design changes I would ultimately enact for this product.
enseoCONNECT has since become one of Enseo's top products, live in 20,000+ hotel rooms totaling over a quarter of a million uses per year.
User Testing
To receive the most useful feedback from user testing, our participants were composed of hospitality executives and seasoned hotel stayers. I was responsible for creating a test plan as well as executing it. Users were tasked with navigating to certain features of the webapp and locating various controls. This included the most critical toggles and functions within the thermostat, lighting and TV screens. Through this testing, I was able to observe firsthand how well users could navigate and use the core aspects of the webapp.
To receive the most useful feedback from user testing, our participants were composed of hospitality executives and seasoned hotel stayers.
I was responsible for creating a test plan as well as executing it. Users were tasked with navigating to certain features of the webapp and locating various controls. This included the most critical toggles and functions within the thermostat, lighting and TV screens. Through this testing, I was able to observe firsthand how well users could navigate and use the core aspects of the webapp.
Feedback Implementation
Feedback Implementation
Taking into consideration the comments from user testing, I mocked up suggestions to pass along. Here are some of the key examples:
QA
QA
Re-created the issues that users struggled with during user testing. This provided engineering with a specified path to the bugs and proved these instances weren't one-offs.
Re-created the issues that users struggled with during user testing. This provided engineering with a specified path to the bugs and proved these instances weren't one-offs.
Feedback
Implementation
Taking into consideration the comments from user testing, I mocked up suggestions to pass along. Here are some of the key examples:
Final Design
Final Design
Final Design
